Privacy Policy

1. Introduction

Northstar Systems.tech ("Northstar," "we," "us," or "our") is a business brand operated by Allen Keystone Enterprises LLC. Northstar provides an AI-assisted growth operating system and related implementation, workflow, automation, qualification, reporting, and business services. This Privacy Policy explains how we collect, use, disclose, and protect information through our website and services.

2. Information We Collect

Business and Contact Information

• Name, title, company, email address, and phone number
• Website, business location, service area, and market information
• Business goals, capacity, qualification criteria, intake or sales process, and operational information
• Billing and transaction information

Opportunity and Workflow Information

Depending on the service and vertical, Northstar may process information about prospects, inquiries, leads, opportunities, communications, tasks, campaign activity, qualification results, routing decisions, and client follow-up.

Healthcare Information

Public website and application forms are not intended for medical records or protected health information unless Northstar expressly provides an approved workflow for that purpose. When Northstar provides services to a healthcare organization and processes protected health information as a HIPAA business associate, any applicable Business Associate Agreement and healthcare-specific privacy and security requirements will govern that processing.

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited, referring pages, and usage activity
• Cookies, analytics, and similar technologies

3. How We Use Information

• Provide, configure, operate, secure, and improve Northstar services
• Evaluate applications and business fit
• Run authorized acquisition, qualification, routing, CRM, follow-up, reporting, and automation workflows
• Communicate about accounts, services, billing, support, and requested information
• Measure performance and improve workflows, subject to contractual and legal restrictions
• Prevent abuse, unauthorized access, fraud, and security incidents
• Comply with legal and contractual obligations

4. Information Sharing

We may share information only as reasonably necessary to provide the services, operate our business, comply with law, or protect rights and security. This may include:

• Authorized client personnel and approved recipients
• Hosting, CRM, communications, analytics, payment, AI, and other service providers supporting Northstar operations
• Professional advisers and vendors subject to appropriate obligations
• Governmental or legal recipients when disclosure is required by law or legal process
• A successor organization in connection with a merger, financing, acquisition, reorganization, or sale of assets

Healthcare data subject to a Business Associate Agreement will be handled according to that agreement and applicable law.

Mobile phone numbers, SMS opt-in records, and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to communications providers and other service providers only as necessary to deliver Northstar messages, operate the service, maintain security, or comply with law.

5. Communications, Consent, and Opt-Outs

When Northstar supports calling, texting, email, or other communications, we may store communication status, consent or permission information, suppression status, opt-out requests, attempt history, delivery status, and related records. We may use this information to apply duplicate, suppression, do-not-contact, attempt-limit, permission, and human-approval controls.

If you voluntarily opt in to Northstar text messages, message frequency varies and message and data rates may apply. You may reply STOP to unsubscribe or HELP for help. Consent to receive marketing text messages is not a condition of purchase. You may also contact Northstar using the information below to update your communication preferences.

6. Data Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No system can be guaranteed to be completely secure, and we do not promise absolute security.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, to provide services, maintain business and compliance records, resolve disputes, enforce agreements, and satisfy legal requirements. Contractual terms, including a Business Associate Agreement where applicable, may impose additional retention, return, deletion, or access requirements.

8. Your Choices and Rights

Depending on where you live and the role in which Northstar processes your information, you may have rights to request access, correction, deletion, or other privacy choices. Some requests concerning information processed on behalf of a Northstar client may need to be directed to that client. We may verify identity and apply legal exceptions before completing a request.

9. Cookies and Analytics

We may use cookies, analytics, and similar technologies to understand website use, diagnose problems, improve performance, and measure engagement. Browser settings may allow you to limit cookies, although some site features may be affected.

10. Third-Party Services and Links

Northstar may link to or integrate with third-party services. Those providers may process information under their own terms and privacy practices. We encourage you to review the policies of third-party services you use.

11. Children's Privacy

Northstar business services are not directed to children under 18, and we do not knowingly solicit personal information from children through our public business website.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the effective date.

13. Contact Us