Privacy Policy

1. Introduction

Northstar Systems.tech ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our lead infrastructure services. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Information

When you apply for territory access, request information, or engage with our services, we may collect:

• Name and job title
• Company name and business information
• Email address
• Phone number
• Service area and geographic information
• Business credentials and licensing information
• Payment and billing information

Lead Information

In the course of providing our lead supply services, we collect information from individuals seeking home services, including:

• Name and contact information
• Property address and service location
• Service needs and project details
• Timeline and urgency information
• Property type and ownership status

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our lead supply services
• To process applications and evaluate buyer qualifications
• To deliver qualified leads to approved buyers
• To communicate with you about your account and services
• To process payments and manage billing
• To improve our services and develop new features
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Lead Information Sharing

Lead information is shared with approved buyers in the relevant service area as part of our core business service. This sharing is necessary to connect homeowners and property owners with qualified service providers.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of our company, users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information is retained in accordance with our business practices and applicable regulations.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: You may opt out of marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: